We want you to be delighted with your purchase.
We accept returns of full-size products purchased at juaraskincare.com within 30 days of receipt of your purchase for a full refund less shipping charges to your original form of payment.
This year, we have extended the return window for holiday shoppers: Return gifts or purchases by January 16, 2023, for a full refund less the cost of shipping.
To initiate a return, simply call 212-228-9601 or send an email to firstname.lastname@example.org to initiate the return process.
Only products purchased on our website may be returned for a refund or exchange. We cannot accept items purchased from another retail store location for an exchange or refund. We also cannot accept empty jars/ bottles or nearly empty jars/ bottles for refund or exchange.
If you redeemed a free gift-with-purchase promotional item with your order, please understand that this item will need to be returned along with the other returned products.