Privacy Policy:
We respect your privacy. None of your personal information will be shared with any third parties and will be used solely for your transactions with JUARA. Your emails will only be used for JUARA announcements, and will never be shared with a third party.
Ordering & Shipping Policy:
Most purchases are shipped from our warehouse in Massachusetts via USPS or UPS, unless selected otherwise at checkout. Orders require approximately 1-2 business days to process before being shipped from the warehouse. Orders requesting rush ship options such as Overnight/Next Day Air or Second Day Air are subject to the same order processing times.
International Orders:
We ship orders within the USA (including Alaska & Hawaii) and Canada only. All purchasers will be responsible for import taxes and other associated charges. For orders to other countries, we recommend you purchase from our highly recommended and respected online retail partners who have extremely reasonable international shipping rates: www.skinstore.com, www.dermstore.com.
Out of Stock Items:
We truly apologize for this inconvenience, but JUARA does not allow for orders of items out of stock. However, we will give you the option of being notified when the product is back in stock for your purchase and enjoyment. Should you have any questions about any particular item and when it will be back in stock, please contact questions@juaraskincare.com, or call 212-228-9601.
Credit Card Security:
Ordering from JUARA online is safe and secure. Once you click on "Submit Order," you are on a secure server that uses Secure Socket Layer (SSL) advanced encryption technology. Your credit card information is encrypted when it is transmitted to us and is stored in a secure environment. SSL makes it virtually impossible for unauthorized parties to read any of the information you send us via the secure server. Your credit card information is never used except to issue refunds and charges for orders placed on our website. For security reasons, we do not keep permanent records of your credit card information on file, so on rare occasions, it may be necessary for us to ask you for your credit card information again, to process refunds or adjustments. In this case, one of our Customer Service representatives will contact you directly regarding your order.
Copyright & Credits:
2004 – 2008: Loisaida Labs LLC/JUARA Skincare. Reproduction of text and images including downloading is prohibited by the copyright laws and international conventions without the express written permission of the copyright owner.
2004-2008: All photographs on the website were taken by the following individuals and agencies:
Jiwafoto, Raymond Patrick, and Metta Murdaya. Reproduction and downloading is prohibited without the explicit written permission of Loisaida Labs LLC and follow specified terms and conditions set by Loisaida Labs LLC.
Trademark:
The JUARA logo is trademarked.
Corporate Gifting/Events:
Think of JUARA for your next:
- Corporate Event
- Gift Baskets
- Client or Employee Gifts
- Destination Events
- Employee Rewards Programs
- Sales Meetings
- Holiday Gifts
Please contact us at questions@juaraskincare.com or at 212-228-9601 and ask for the sales department to help you make your next company event or gifting program a special, memorable one. We can offer special pricing or perks based on quantity and occasion. |